Orders
1. How and where do I order?
There are currently 3 avenues to order!
Instagram and Facebook: view our shop and it will redirect you to our website.
Website: just simply go to filipinta.com, choose the items you like and checkout!
I just ordered! Now what?
First of all, thank you for your support! Now you can sit back, relax and wait for your order to come. Please give me 5-7 days to process your order as most items are made fresh as soon as I get the request.
My order is taking forever to get here! What is going on?
We’re so sorry for the delay! At the moment there is only one person doing all the packing, shipping and product creation (me!).
Shipping
Refunds and Returns
Do you offer returns?
Due to the nature of the products, we are not able to process any returns. However, if there is something wrong with the item, please let us know and we can issue a refund or replacement.
Wholesale and Reselling
Can we resell your products?
You absolutely can! Please send us an email at filipintabeauty@gmail.com so we can send you our catalog.
Other
Can you sponsor our school/work/awards events?
Unfortunately at this time we are not able to afford sponsoring events.
2 comments
Good evening. I ordered on 11/10/24 and I thought I would have my order by now 1/4/25. It originally said I would have the order by 1/1/25- but I have not received it-
The usps tracking says it that they are still awaiting the item as of 12/31/24-
Should I expect it soon- Your website also states that you do not do refunds- so I’m not sure what to do. I’d really like to try the product if I receive it.
First of all, LOVE your packaging design and marketing concepts. They are 🤌🏽.
I am curious as to what types of ingredients are used in your makeup as I have only used clean makeup in the past 5 years. Though I do often find that small businesses, because products are made in small batches, usually end up having higher quality ingredients whether intentional or not and that is why I love to support them over bigger mass produced brands who claim to be clean (read—not have toxic ingredients)
So just wanted to check in before I buy some gifts for my fellow clean beauty girlies and also, wanted to send some love to a fellow Filipina and thank you for repping us to the fullest! 🫶🏽